At Satvakeshi, we want you to be completely satisfied with your purchase. Please read our refund and return policy below carefully.

1. Returns & Exchanges

We offer a 7-day return policy for unused products in their original packaging. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

2. Process for Returns

To start a return, you can contact us at satvakeshi500@gmail.com or call us at +91 8108886300. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

3. Damaged or Incorrect Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

4. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

5. Contact Information

For any questions related to refunds and returns, please reach out to us:

  • Email: satvakeshi500@gmail.com
  • Phone: +91 8108886300
  • Address: Louis Wadi Thane West, santoshi mata tower, Thane, Maharashtra, India - 400604